Welcome to True North + Co.

Katie has been in the business long enough to know what works, and what doesn’t. Using her knowledge and experience, I was able to take her ideas and customize them to work for my own brokerage! This is her business, and you can feel the passion behind it and her genuine support was very impactful for my staff and I. Katie is a professional and we are grateful to have met her and used her services!

I have spent thousands of dollars a year on other coaches, and what Katie did with me in just 10 minutes….she’s honestly Oprah!

You built RE/MAX Kelowna into a place of learning. Your training classes continue to grow in size and you utilize the skill sets in your building forming relationships among fellow realtors and the connection for them to reach out to that realtor for their expertise. You can be reached at all times including the time we were in the middle of a sea bus ride trying to enjoy a vacation. You care about people individually and you run a heck of a social media strategy. You are entertaining and creative. You want to see everyone do well. You have care for everyone and everything. You are joyful pleasant and if you don’t know the answer you find it. You have made RE/MAX a positive place and I have seen your impact directly ie: one agent go from not knowing Instagram so you are even getting through to the old school crew.  You are always growing evolving and staying up with current methods. You customize it to today’s world and because you can actually teach realistically vs an internet or world renowned speaker because they have been out of the practice for so long. I could literally go on for days because you are one of the most wonderful humans I know. You are trustworthy and keep confidences. I have trusted you with so many things and you have always protected that.

Having you at RE/MAX has proven to be invaluable to my career, your coaching has given me the drive to succeed in a business where I sometimes want to give up on.  I know I can come talk to you about anything and everything and you will always have an answer or a solid solution for the situation. and if you don’t know you find out!  My success has been a direct result of the classes and events that you have put on at RE/MAX.  I respect your determination to make everyone be the best they can be and it shows!

Katie’s unique abilities are;

1. Her enthusiasm
2. Her eagerness to help
3. Her tenacity

Experienced Agent taking his business to the next level to double his income
Katie has impacted me:

• support, business and personal
• Multi-faceted training
• one on one coaching
• understanding of challenges in the day to day business as well as preparing us for future challenges to ensure we keep out of Realtor Jail
• just being there to listen as our business carries a hi-level of confidentiality and privacy

You are someone that i can confide in and at the end of the day, our little chats gives me the energy and insight to challenge myself, try new ideas and more importantly remain true to who i am.. forever the humble student

It has allowed me to stay focused with my eye on the ultimate prize. Client Satisfaction via Repeat and Referral

An agent who started their business in a market where they had little sphere of influence had this to say about her start up + transition to a new market in a new province within her first year.

How Katie set her up success long term in the first 6 months – “The [real estate] course doesn’t teach you applied skills or how to leverage your own natural talents….you helped me discover that I was a networker and I wouldn’t even have known that was an option…just that was transformative.

The impact Katie had on her business – yes the biggest piece was having a standard process that you adhere to – which made sense to me because it the work place that’s how I achieved and continue to achieve success – [she taught me to] never take anyone out without them being pre-approved and knowing I am getting paid for me time…things happen but that is a game changer.

Her financial success as a business owner because of Katie’s programs – I didn’t track money because im not money driven and didn’t have money goals but I liked the thrill of the hunt…so by tracking my leads and prospecting and what status they were at…allowed me to not drop the ball and have things to focus on even when I fell like i wasn’t “busy” lol which never actually happened

Other comments – Katie’s pez dispenser brain also helped me to understand that likely most realtors aren’t good at everything so to focus on what i was good at (building and leveraging my relationships/networking) and let other people be good at what they do…even if you have to pay them – accounting, marketing whatever…spend your time (money) doing what you’re good at. Having someone who has the experience of being a realtor who ‘get’s it the you can ask questions too…lean on for support in the first months is important…helps get you through that feeling of being lost and not knowing the next step – and i feel like Katie is the perfect person because she can relate to so many types of gifts and approaches and can coach to all of them. I doubt i would be a realtor now if it wasn’t for you Katie – or certainly not as competent as I am.  I came to Calgary (mostly) equipped to work independently after spending six months with you – I’ve made a few mistakes that i wouldn’t have likely made if you were around (after the move) but – mostly equipped none the less

How one outside colleague felt about Katie’s efforts in Instagram/social media strategy;

She referenced our social media to her agents/clients and brokerage as a gold standard for their redesign of their Instagram page.

Her belief is that our brokerage’s goal is to make the agent know that they are valued. It is clear that our management team values them from what she sees on Instagram

Agents who are not yet at the brokerage ie the recruiting side,  must have the impression that ‘wow , I want to join that brokerage because they are so good at supporting me in my business + their culture is really strong’ which helps me to be the best agent I can be

The other thing she sees is that if she is the public, and she is looking for an agent, she looks our account, and can see that all of them are a really high standard to pick from.

You have a radiance and confident presence when you stand up as the Managing Broker.

…it has been due to your welcoming, inclusive personality and friendly persistence in reaching out to invite me to social events, training sessions and workshops that you got me excited about selling real estate again.  You lit the fire under me and now I’m back on track focusing my time and energy where it is most profitable.  The business planning was huge because I let that slide over the years from being so busy just taking care of my clients.

It really put things into perspective for me, helped me revise my Listing Presentation and go on double the listing appointments that I was on last year…and it is only March!

Thank you Katie!  Your presence is integral to my prosperity and feeling synergy with RE/MAX again.

Since your start with us, you have had nothing but a positive impact with agents in our office.  You have provided concrete, actionable strategies to help agents succeed.  I know that everyone takes something positive away from every interaction.

RE/MAX hasn’t always been known for it’s training as historically we have attracted more veteran agents.  The addition of your programs has elevated what our organization has to offer.  Especially in a time where so much attention is focused on administrative and compliance issues, I think it is critical to be able to provide agents with the value that you have to offer to enhance their business, as well as stay out of real estate jail.

I know you can always be relied upon for often needed “Tough Love”.  As independent contractors, most of us don’t automatically have an accountability mechanism.  I know you would have strong testimonials from everyone that chooses to engage you as an accountability partner.  We often know that we aren’t doing all the things that we could and should be doing.  You have a unique talent, I believe because of both your personality as well as past success in the profession, to shine a light on the individual opportunities each of us have to enhance our business.

I believe our organization is stronger and has more to offer existing and new agents with you as part of it.  Please keep up the great work.